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Create an accountFAQ
When do you ship the packages?
We ship packages Monday through Thursday.
Can I get a refund for a discounted item?
Unfortunately, discount items are final sale.
Can I get a refund for a swimsuit?
Unfortunately, the swimsuits are final sale.
Can I pay online with a gift card?
Yes you can pay with a gift card.
Do I have a tracking number ?
Yes, when your order is processed in store, an email is sent to you directly with the tracking number with the name of the carrier used.
How do I proceed for a refund / return?
For more information on refunds / returns, visit this page!
https://www.universeboardshop.com/us/service/shipping-returns/